Support

How to contact us about Solfe.

Contact

We usually reply within 2–3 business days (Japan time). Please include the app name (Solfe) and your device.

FAQ

How do I cancel my subscription?

On iPhone, open Settings > your Apple Account > Subscriptions, choose Solfe Pro and cancel. On Android, open the Google Play Store app, tap your profile icon > Payments & subscriptions > Subscriptions, and cancel. If you cancel at least 24 hours before the end of the current period, you will not be charged again.

How do I restore my purchase?

If Pro does not appear after changing devices, tap “Restore purchases” on the purchase screen in the app. You need to be signed in with the same Apple Account (or Google account on Android) that you used to buy it.

How do I delete my account?

Open Profile (the person icon at the top right of the screen) and tap “Delete account” at the bottom. All of your Solfe study records are deleted.

It says I have reached today’s session limit

On the free plan you can start up to 5 sessions a day (one session is 10 theory questions, one solfège exercise, or one ear training set). You can practise again the next day, and Solfe Pro has no limit. Every question is open on the free plan—no levels or categories are locked.

I found a mistake in a question

Tap “Report this question” on the question screen. We check every report and fix the question.